Brazilian Heat Straight Tourmaline Ceramic 1" Flat Iron
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KristenCanadaHairBlondeFine or Thin HairRelaxed HairSnags Hair, Plates Turned Black, Should've Bought A Solia, Expected Much More For The PriceI purchased this flat iron for my mom for Xmas last year (2009) and this summer while at home for a weekend, I noticed that the plates had blackened. At first I thought it was product build-up but it wasn't. My mom and I use the same products on our hair and my Solia has never blackened (and I've had it for almost 2 years). Also, the plates really snag and pull on your hair, they don't glide smoothly at all. It was very disappointing, and I regretted not buying her a Solia. My mom phoned into customer service, but was told since we are from Canada the warranty doesn't hold. However, when I phoned in, I was told we could either exchange the product under warranty for the same one, or we could receive store credit so she could get a better iron. I'm not sure why the discrepancy in customer service, but we are now in the process of exchanging this iron for a Solia iron.
Overall, I wouldn't purchase this iron. It did straighten the hair, but it snagged it along the way and took a few swipes to get it really straight (even on the same heat setting as my Solia). Also, the blackening of the plates was a major disappointment, and so was the customer service until I tried calling. If you're thinking of purhcasing an iron, purchase a Solia (or similar rated iron), but definitely not this one.posted Oct 12, 2010Link to this post -
Nancy V.New JerseyShort LifeSeemed to be working fine, but in less than a year started to abruptly turn off and then would not heat up at all.posted Sep 3, 2010Link to this post
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Donna B.LouisianaHairMedium BrownColor Treated HairThick or Coarse HairI Am Absolutely Loving My Brazilian Straight Tourmaline Ceramic 1I purchased my Brazilian Heat Tourmaline Straightener about a month ago. It was my first purchase from Folica.com. After buying several straighteners and returning them to the store I finally ordered your product. It has everything I was looking for. The products big advantage is that the temperature setting goes up to 450 degrees. I have long, thick, colored hair that is hard to control. I live in Louisiana where both the humidity and temperatures rise high. This straightener works wonderfully. It was affordable, is made of the newest and greatest technology and the temperature settings are hotter than your average or even above average straightener. This is a great product and I would recommend and have recommended it to my friends.posted Sep 1, 2010Link to this post
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LetoyaOrdered it yesterday(5/26)...received it today....so far so good (5/27)posted May 27, 2010Link to this post
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