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Hot Tools Professional 2" Flat Iron

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Hot Tools Professional 2" Flat Iron
Tracy Weiss
Flat Iron Stopped Working
I have a Hot tools professionals flat iron that one morning refused to heat up. The light still came on but there was no heat being circulated to the gold plates. I called a beauty supplies store to ask what could be worng. My answer was that Hot tools has been having problems with their flat irons just "fizzing" out. Is there a way to reverse this? If there is not shouldnt I receive a new iron? After all I have had it less than six months and I received it for a gift. I would like to hear answers from this company as to why a product I had no problems with up until now has just died....

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Jan 19, 2010
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