Long Time Customer
I purchased a Chi 1" flat iron for my daughter to bring with her to college. I also purchased another her flat iron for myself ( about $30.00 more than the Chi) the same day for myself. We both have a lot of thick hair. I was expecting the flat irons to last about 8 to 10 years. We use the irons about once a week. Her iron the Chi no longer works mine is working fine. I was hoping I could contact the company to see if they would repair or replace their product. We are long time customers of Chi, this is not our first Chi flat iron, the other one lasted about 10 years. Hoping you will back your product up. looking forward to hearing from you.
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