Free Shipping Over $50
 

Shipping & Delivery

 

FREE SHIPPING on orders of $50 or more (excluding taxes).

Offer valid for shipping to continental US, PO boxes and APO/FPO addresses.

Applies 365 days a year; it's just another great deal from Folica!

Shipment Option Processing Time Delivery Time Shipping Cost
Standard 0-1 day M-F 1-7 days* FREE (orders over $50)
$6.95 (orders under $50)
Express 2 Day** 0-1 day M-F 2 days $12.95
Express 1 Day** 0-1 day M-F 1 day $24.95

*Remote areas may require additional time for delivery.


**Express orders received by 3 p.m. EST Monday-Friday ship same day; orders received after 3 p.m. EST ship the next business day. (We'll send an email confirming when your order has shipped.) Delivery time estimates are based on orders received before 3 p.m. EST, Monday through Friday.

Please note that Express shipping excludes orders that contain hazardous materials, backordered items or orders that are placed on hold for customer credit protection.

Rates apply to all continental US addresses including P.O. Boxes and military addresses (APO/FPO). Our warehouse ships out orders Monday through Friday, excluding all US postal holidays.

Shipping costs are based on package weight up to 3 pounds. If your order weighs more than 3 pounds or is oversized, it may be subject to extra shipping fees. No surprises though - these fees will display in your shopping cart before you check out.

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Alaska, Hawaii, Puerto Rico Shipping (Special Handling - How Glamorous!)

Shipment Option Processing Time Delivery Time Shipping Cost
Standard 0-1 day M-F 3-6 days* $10.95
Express 2 Day** 0-1 day M-F 2 days $17.95
Express 1 Day** 0-1 day M-F 1 day $29.95 & up based on carrier

*Remote areas may require additional time for delivery.


**Express orders received by 3 p.m. EST Monday-Friday ship same day; orders received after 3 p.m. EST ship the next business day. (We'll send an email confirming when your order has shipped.) Delivery time estimates are based on orders received before 3 p.m. EST, Monday through Friday.

Please note that Express shipping excludes orders that contain hazardous materials, backordered items or orders that are placed on hold for customer credit protection.

Shipping costs are based on package weight up to 3 pounds. If your order weighs more than 3 pounds or is oversized, it may be subject to extra shipping fees. No surprises though - these fees will display in your shopping cart before you check out.

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International Shipping

Important Legalese: All international orders (excluding Canada) are subject to local fees, taxes, duties and customs. Folica does not cover these additional charges, and the charges can be significant, so check with your local Customs office before you order. For all Canadian orders, Folica.com collects the charges for duties and taxes. There are no additional taxes or duties to be paid by Canadian customers to receive the delivery.

Canadian Shipping (We love our neighbors to the North!)

Shipment Option Processing Time Delivery Time Shipping Cost
Express* 0-1 day M-F 4-7 days** $22.95

Other Exotic International Ship-to Locations [see full list]
Australia Guam New Zealand
Austria Hong Kong Norway
Belgium Ireland Singapore
China Italy Sweden
Denmark Japan Switzerland
Finland Luxembourg United Kingdom
France Netherlands Virgin Islands
Germany Puerto Rico

Shipping Option Processing Time Delivery Time Shipping Cost
Standard 0-1 day M-F 2-6 days** $45.95

*Express orders received by 3 p.m. EST Monday-Friday ship same day; orders received after 3 p.m. EST ship the next business day. (We'll send an email confirming when your order has shipped.) Delivery time estimates are based on orders received before 3 p.m. EST, Monday through Friday.


**Remote areas may require additional time for delivery.

Please note that Express shipping excludes orders that contain hazardous materials, backordered items or orders that are placed on hold for customer credit protection.

Shipping costs are based on package weight up to 3 pounds. If your order is heavier or oversized, it may be subject to extra shipping fees. No surprises though - these fees will display in your shopping cart before you check out. Also, Canadian and international customers may need to pay additional import fees, taxes, and customs. Please contact your local Customs office for full details.

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Tracking Information

To find out where your package is, sign in here, go to "My Account" and review your Order History. If your order says "In Progress", we're packing it up. If it says "Shipped", we've handed it off to a shipping carrier and you can view any available tracking information on the shipper's site. We'll send that info to you in an email too.

If you do not have an account with us, tracking information will be provided in your shipping confirmation email.

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Department of Transportation Guidelines

Some hair and beauty products (like aerosol hair sprays) contain materials that the US Department of Transportation (DOT) classified as "Hazardous Materials". Products containing hazardous materials must ship Ground transport, which means we cannot provide Express shipping... sorry!

How will you know if your order includes Hazardous Materials? We'll display a note that says "this item must be shipped via Ground transportation" right above the "Add to Cart" button.

If your order contains both HAZMAT items and non-HAZMAT products and you select Express shipping, the items may ship separately.

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We'd love to hear from you

By E-mail

Contact Form

By Phone

1-888-919-HAIR (4247)
**Our Customer Service hours are 8:30AM EST - 8:00PM EST Monday through Friday.**

By Mail

Customer Returns /
Our Warehouse:

Folica
90 Stults Road
Dayton, NJ 08810

Our Headquarters:
Folica
315 Madison Avenue
New York, NY 10017

We Accept

Credit Cards Accepted: AMEX, Visa, MasterCard, Discover

We also offer Paypal checkout for online orders.

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