**Customer Service hours are 9:00AM EST - 7:00PM EST Monday through Friday.**
Mail Customer Returns
90 Stults Road
Dayton, NJ 08810
45 W 21st Street
New York, NY 10010
Frequently Asked QuestionsWhere is my order? How do I return or exchange my purchase? Are your products authentic? Is shopping on Folica.com safe and secure? Do you offer express shipping?
FREE SHIPPING on orders of $50 or more (excluding taxes). Offer applies 365 days a year.
Once placed, orders typically leave our warehouse in Dayton, NJ within one business day.
Top QuestionsHow fast can you deliver my package? What are basic US shipping costs? How much is international shipping? Will I pay sales tax or customs on my international order? View All
Returns, Exchanges & Warranty
Folica wants you to love your hair AND your hair products. If for any reason you're not satisfied with your order, exchange or return it within 30 days.
Top QuestionsHow do I return or exchange my purchase? What do I do if my order was damaged in shipping? How long is my warranty? How do I use my warranty? View All
Registration & Account Info
Register with Folica.com for faster checkout and easy order tracking.