|   Have questions about Paul Mitchell Flat Iron (Smoothing Iron)? Post them here! You can also help answer questions posted by other shoppers. | | Pulling?
I just received this smoothing iron and I feel as though it pulls my hair. Does anyone else have this problem?
Question posted by Kristina Wed Feb 13 2008 Submit your answer | Reply by Simi
0 of 0 people found this answer helpful
No! Its the best thing that ever happened to hair.. |
Broken wires.....
Item # A8682 I have had my flat iron for 2 years and so far it has worked great but latly when i turn it on it will stay on intill it gets hot and then shut off my dad took it apart to see if it was a loose wire and well it was two also my ceramic plating it comming off as well only mine is a 2005 i took very good care of it and i just wandered what i could do or where to find replacement parts so i can get it fixed
Question posted by Tiffany Masterson Fri Dec 21 2007 Submit your answer | Reply by Deirdre J. Abbey
1 of 3 people found this answer helpful
I have only had mine for 9 months and it is doing the exact same thing - am sure I sent in the warranty so not sure what I do now...it does have a date of June 30 2007 on it but I did not purchase until October of 2007 - this is the second one I have purchased and not LAST though I totally like it when it IS working |
warranty
What is the warranty on this product?
Question posted by Maggie Landow Wed Dec 12 2007 Submit your answer | Reply by customer service
0 of 3 people found this answer helpful
one yr limited warranty by Paul Mitchell. | | Reply by Laurie
0 of 0 people found this answer helpful
One year from the date of purchase. |
automatic shut off
Does the PM flat iron shut off automaticly if left on?
Question posted by Lisa Sun Oct 18 2007 Submit your answer | Reply by customer service
0 of 1 people found this answer helpful
No. Unplug it after use, always. |
flat iron
I bought my self the green flat iron I Love it but the green is coming off.why is this happening i take very good care of my hair products. What do I do does this mean i need to replace it i have only had it for 2 months
Question posted by Cheryl Mon Feb 05 2007 Submit your answer | Reply by MICHELLE
8 of 8 people found this answer helpful
WELL I AM SO GLAD TO SEE THAT SOMEONE ELSE IS HAVING THIS PROBLEM. I AM ON MY 2ND FLAT IRON AND THE GREEN IS COMING OFF. I WENT TO MY BEAUTICIAN TODAY AND SHE CALLED THE COMPANY THEY ORDER FROM AND THEY TOLD HER THAT I NEEDED TO STOP USING IT AND THAT THEY WILL SEND A NEW ONE. THERE WAS A BAD BATCH THAT WAS PRODUCED AND THEY ARE VERY AWARE OF THIS PROBLEM. SO YOU NEED TO SEND IT BACK. MINE WAS ALSO ABOUT 2 MONTHS OLD. HOPE THIS IS HELPFUL TO YOU. | | Reply by MICHELLE
6 of 6 people found this answer helpful
OK THIS IS MICHELLE AGAIN. I DID GET MY FLAT IRON REPLACED. THIS ONE ONCE AGAIN, THE GREEN IS COMING OFF THIS WILL BE MY 4TH IRON TO EXCHANGE. I DID FIND OUT THAT IS THE DATE ON THE WHITE STICKER,ON THE INSIDE OF THE IRON, SAYS 2006, IT IS A DEFECTED IRON. SO HOPEFULLY MY NEXT ONE WILL NOT BE MADE IN 2006. SO IF IT HAPPENS TO YOU AGAIN GO GET IT EXCHANED EVERY TIME. PAUL MITCHELL IS AWARE OF THE PROBLEM SO IT IS NO TROUBLE TO GET A NEW ONE.
SULPHUR, LOUISIANA |
Thermostat problems
The hair iron starts up ok but it will shut of when hot and not turn back on. Where can I get this repaired??
Question posted by Paulette Pahnke Sat Jan 27 2007 Submit your answer | Reply by Gerilyn
6 of 6 people found this answer helpful
You may want to contact the phone number listed on the direction, safety tips and warranty sheet included with the iron. The phone number is: 1-800-941-8999. You might be able to send it to them for repair or they may inform you of an authorized service dealer. |
compare to ghd
im really having trouble deciding between paul mitchell, ghd, or sedu- why would yours be a better iron? my hair is very dry from color, just want it to feel better again. my magic ionic is on its last leg, but worked great for a while. wanted to try something differnt.
Question posted by jill schlefstein Thu Jan 04 2007 Submit your answer | Reply by SF
0 of 0 people found this answer helpful
I have the Sedu, Solia and the Pink GHD MK4 irons and out of all of them, my hands down favorite is the GHD. I have never tried the Paul Mitchell iron, but it is probably similar to the Sedu and the Solia. The GHD is the "Rolls Royce" of straightening irons and is worth every penny. I really liked my Sedu iron and decided that I wanted to try the GHD from all of the great things I heard about it and I am so happy I did. I had to run the iron over each section of hair with the Sedu iron to get it very straight and with the GHD you only need one pass and it is straight, shiny and stays that way for a long time (until you wash it). The GHD iron is AMAZING and I can not say enough good things about it. I also have color treated hair and my color has not faded at all with the GHD. You can also use the GHD to make waves, curls, flips, etc.
Definitely buy the GHD! |
Comparison
How does the Paul Mitchell Flat Iron compare to the Chi Iron?
Question posted by Jennifer Mon Dec 18 2006 Submit your answer | Reply by katie
1 of 2 people found this answer helpful
They both work good but to me the paul mitchell was faster and nade my hair look sooooo good.I have very cury and frizzy hair and the paul mitchell worked wonders on my hair. |
Cleaning the iron
what can we use to clean the iron??
Question posted by Salenia Turner Thu Nov 30 2006 Submit your answer | Reply by Alexa
1 of 3 people found this answer helpful
Unless you use greasy products when using a flat-iron, theres is no need to clean it...but if you insist on take just a bay wipe and wipe it when its OFF and NOT hot, you can alos just take a little squirt of lysol on a napkin that will work too. | | Reply by ayla
0 of 1 people found this answer helpful
try using some cheap perfume, rub it in a little then gently try to scrape it off with your nails, it worked for me and i had some really bad product build-up i mean like the whole thing was brown. | | Reply by Gerilyn
2 of 2 people found this answer helpful
Recommended cleaning from the manufacturer states:
"Make sure the iron is unplugged and cool to the touch. To protect the ceramic coating, clean the paddles with a soft cloth and rubbing alcohol or glass cleaner." | | Reply by Megan
0 of 0 people found this answer helpful
Use a mr.clean magic eraser |
100% Ceramic?
Hey, I just got this today and is it 100% Ceramic?I was looking at the Dicection and Safery Paper and it says. "To protect the "ceramic coating", clean the paddles with a soft cloth and rubbing alcohol or glass cleaner"it says "ceramic coating", I thought this was 100% ceramic, am I wrong? I hope I am becuase all I herd was wonderful things about this smoothing iron!!!!
Question posted by Amanda Sun Oct 08 2006 Submit your answer
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