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Average Rating:  (2.73 out of 5)

Total Reviews: 15

Write a review about the Metropolis Tourmaline Dual Voltage Travel Flat Iron



Product Rating: 2 Not Dual Voltage
Reviewer: Priya   Fri Sep 04 2009

I bought this flat iron since it was advertised as dual voltage. I travel abroad quite a bit and have found most straighteners don't work. This one doesn't work as well....it burned out on me the very first time I plugged it in despite using a converter. If you are getting it for it's oversea's potential, don't get it. Not worth your money.

Product Rating: 1 Don't Buy This!
Reviewer: Joy Lau from Yorba Linda California  Mon Apr 27 2009

I too thought this would be a great investment for travel.
It is a piece of JUNK! Does not heat hot enough. Have to tap on the counter to get one side to heat! Really disappointed!I paid a premium for this thing too. I should have bought the one they were selling at the mall kiosk. At the time I thought it was too expensive, now looking back, I wish I would have bought it.

Product Rating: 1 Bad Investment!
Reviewer: Lisa   Tue Apr 29 2008

I purchased my Metropolis flat iron 2 years ago and it has been the worst purchase I have ever made! The reason they have a 10 year warranty is because the hot iron can't make it through 1 year without problems. I have alreday had to send back this product 3 times. And don't count on great customer service when you call to get a new iron. You will end up paying an additonal $15.00 every time you need to get it fixed so the company will ship it back to you. So when all is said and done, I have paid over $250 for this iron. Really not worth it! Do not purchase any of the Metropolis hot irons!

Product Rating: 1 Piece of crap... don't buy this.
Reviewer: Katia from Toronto, Canada.  Mon Mar 10 2008

I bought this and the salesperson at Trade Secrets said it was dual voltage. I bought a converter and brought it to Italy. I only got to use it once, and it smelled like burning. It burned out and I had to buy a new straightener in Italy because this one burned out on the FIRST USE! What a piece of junk. Later on, I realized the booklet that came with it said do not use voltage converters with it. So the lady at Trade Secrets lied. Either that or she doesn't know what the hell she's talking about. When I came back from my trip I exchanged it for a Rusk one. Metropolis is trash. Don't bother with it. Save your money.

Product Rating: 5 Metropolis flat iron
Reviewer: Deborah from Los Angeles, CA  Thu Sep 13 2007

This product is the best straightener I've used so far. The only problem I had with it is that it is not dual-voltage as the text claims. The flattening irons are so slim, making it very easy to use - makes all others feel bulky and awkward to use. Very well-designed. Sooo light weight and portable. Highly recommended for use in any 120volt country.

Product Rating: 1 worst iron!!!
Reviewer: mamtha from new jersey  Fri Sep 07 2007

This is the worst iron i ever used. Its similar to the ones dat u buy for 20-30 dollars. It doesn't get hot properly and since its retractable, its very tough to open and close the plates.. Funny part is there's no button to operate them!!! There is no temperature control, u have to turn it on and start using guessing the temperature! I bought it because its dual voltage, but its mentioned on the iron its only 110 volts and in the manual not to use an adapter! And don't ask about the great 10 yrs warranty, it says u will have to take care of the shipping charges as well as enclose $15 when u return it!!! DO NOT BUY THIS PLEASE

Product Rating: 3 A definitive answer to the voltage question/heat issues
Reviewer: Allison from New York, NY  Wed Jul 11 2007

Wanted this iron for travel (both small size and dual voltage). Was concerned by some other reports here about it not really being dual voltage. When it arrived there is in fact no "switch" to change the voltage. So I called the company and they assured me the voltage conversion was automatic. I used the iron a few times at home in the US, and found it just didn't get very hot, but liked the light weight. It is a bit clunky to push the plates back in, but overally it was in fact compact and I thought it was a clever design.

When I used the iron abroad, the conversion did in fact happen automatically and there were no problems.

However, I only ended up using it a few times (and ultimately returned it to Folica) because it simply does not get hot enough. I have medium-thick hair and have never had a heat problem with my GHD or HAI irons before. This would be fine for touch ups or bangs, but trying to do my entire head of long hair was an hour-long effort with marginal results.

So if you want a lightweight iron for touch-ups on a blowout for a wuick trip or have thin, short hair, this could be ok. But for anything else, I'd skip it.

Product Rating: 3 jury is still out
Reviewer: Kathy from Foster City, CA  Wed Apr 18 2007

bought it for travel, liked the ease of making small and lightweight and the travel pouch. BUT when using at home, it does not get very hot and i need heat to straighten my hair. concerns are when used on overseas voltage which lessens heat generation anyway, it will be no where hot enough to do the job.

Product Rating: 2 Disappointed!!!!
Reviewer: Leteria from Kansas city  Thu Apr 05 2007

I bought this flat iron as I travel a lot and needed a dual voltage iron. The product never heated up enough even after 9 hours of being plugged in. I have thick hair and it never did a good enough job as my hair stylist's CHI.This is my second attempt at a review and I hope this one gets posted.

Product Rating: 2 Disappointed!!!!
Reviewer: L, Davis   Wed Apr 04 2007

I have used this product for a few weeks and found that it did not meet my expectations. I travel a lot and wanted a dual voltage flat iron. I used it at various 10-12 hours and 3-4 hours heat settings and found that it never really did a good job of straigtening out my hair.

Product Rating: 2 It burned out!
Reviewer: anonymous   Wed Mar 28 2007

I took the Metropolis hair iron to Scotland recently and it burned out on one side. I bought it because it said it was dual voltage. I used an adapter but no where on the iron was a switch to change voltage like you find on hair dryers. I liked the idea it was light and could fold up. However, the blades were not so easy to retract for travel. The information book was dismal. There were 2 gray clips next to the blades that still are a mystery. I sent it back to Folica because one side no longer worked. I had the iron less than one month.

Product Rating: 5 Dual Voltage Travel Flat Iron , Great!
Reviewer: Adma Steinberger from Wedesboro,NJ  Fri Mar 23 2007

Its the best I ever had. Besides, it is dual voltage, what is great, I like to travel to Brazil somentimes so, it works pretty good. Do not damage my hair, and I get shinny, sleek and straihgt in minutes! Wonderful. By the way, I have a lots of hair!

Product Rating: 4 (:
Reviewer: Bernice from Ontario  Thu Mar 15 2007

I bought this product and I loved it; however; unless you have really coarse and hard to straighten hair I strongly suggest you not buying this because it has no temperature control. Other than that it left my hair ridiculously silky and the 10 year warranty left me drooling.

Product Rating: 5 gets the job done
Reviewer: Lauren from Ontario  Tue Jan 16 2007

I just purchased this iron and was at first skeptical because of the low price and I had never heard of this brand. Though its only 24mm in width, it gets through my curly and thicky frizzy hair in 20 minutes with excelent results. The 10 year warranty is great compared to the other irons that only offer 1 year warrantys.

Product Rating: 4 awesome 10 year guarantee
Reviewer: Julia from Potomac, MD  Thu Dec 21 2006

I really like this iron. Ive been a faithful flat iron user for about 10 years now, and this is the first iron that i have come across that has a 10 year guarantee!! So if you save your receipt, you'll be good to go for years. This iron gets to 400 degrees and has proven to tame my ridiculously thick, frizzy mess to straight and healthy looking hair. My only complaint is that ive had for only a year and i think it may die soon, but with a guarantee like that, you wont have to pay for it again...



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