Customer Service

Low Price Guarantee

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As a major wholesale distributor in the beauty industry, Folica takes great pride in the low prices and great values we offer our customers. We work hard to ensure that our product selection, product availability, reliable delivery, and superior customer service work together to create a great shopping experience. We also want our customers to feel confident that Folica consistently offers great savings. For this reason, we offer Low (Total) Price Guarantee. If you find the identical product elsewhere, within 10 days of purchase, for a lower total price (product price plus shipping and handling fee), we will match the total price or gladly refund the difference. (sale or promotional prices not included.)

You are eligible for a price-match refund if your request meets the following conditions:

  • Comparisons MUST include the product price plus shipping & handling charges when calculating the competitor's total price.
  • Our Low Price Guarantee applies only to retailers that have the identical product in-stock and the product is priced accurately.
  • Total price match requests must be submitted within ten (10) days from the date of purchase at Folica.com.
  • Please be aware that Folica only sells the newest models fresh out of factories, we do not accept price match for re-manufactured, re-furbished or counterfeit products.

To request a total-price match with the current order, simply provide the competitor's total price information in the comment section in the checkout page.

To request a total price match after purchase, simply fax a copy of the catalog page or advertisement to:

(609) 860-8432
Attn: Total Price Match Request.

Or click here.



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