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Average Rating:  (3.97 out of 5)

Total Reviews: 105

59 (56%) reviewers rated this product "The Best" (5-star)
16 (15%) reviewers rated this product "Good" (4-star)
8 (7%) reviewers rated this product "Average" (3-star)
12 (11%) reviewers rated this product "Fair" (2-star)
10 (9%) reviewers rated this product "Poor" (1-star)

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Reviews Breakdown
100% Percentage of Reviews for 5 star Percentage of Reviews for 4 star Percentage of Reviews for 3 star Percentage of Reviews for 2 star Percentage of Reviews for 1 star
80%
60%
40%
20%
0%
5 star 4 star 3 star 2 star 1 star

Product Rating: 2 2nd try and still not for me
Reviewer: Maggie from Quad Cities IL  Mon Mar 19 2007

Customer Image 1:


I had bought this product before, in the early 90's I believe. Well, I gave up on that product then...I'm not sure why I thought it would be much different now. As far as curling the hair and the curl lasting it does work, but the machine itself is very inconsistent. My machine worked good the first few times and now the steam is just not working. I might be the odd one out here so who knows, it might work for you. But for me, I think I'm going back to my velvet rollers!

Product Rating: 1 Have short hair?
Reviewer: Donna Rae from Cincinnati, Ohio  Mon Sep 25 2006

"May I complain that Caruso should supply the "Comb Clips", with the small and petite rollers especially since they will probably be used by people with short hair. And these Comb clips should be available to purchase as a separate item, at least. Very difficult to use on short hair without the hair clips. I am very disappointed with the Caruso product."

Product Rating: 3 Same boat....great when it works
Reviewer: Susan Nilsson from Chicago, Illinois  Fri Jun 19 2009

I too have used the Caruso system for more than 20 years. It seems lately that the product is going kaput after a VERY short period of time. I have gone through two units in less than six months. I'm currently using the rollers with an old steam unit that may be from the 1970's....but it's working. WHY WON'T CARUSO SELL THE STEAM UNIT WITHOUT THE ROLLERS??? I also question if the "quietness" of the unit is such a good idea ... the "clicking" noise used to remind me..."Turn off this unit!!". I'm debating about ordering another one...Four times bitten, getting shy.

Product Rating: 1 Poor Quality
Reviewer: Deb   Sat Jun 13 2009

I have used these rollers for 20 years. The first one probably lasted me 5 years before I had to replace it. The second lasted 2 years, the 3rd - 1 year.... now the latest one lasted me 2 months. I love these rollers, they are the only rollers that work on my fine hair, but if I have to replace it every month now it will be just too expensive!

Product Rating: 4 DO NOT ORDER FROM CANADA
Reviewer: angela from TORONTO, ONTARIO  Thu May 07 2009

DO NOT ORDER THIS FROM CANADA. I PURCHASED THESE ROLLERS FOR $40USD AND WAS CHARGED $90CAD... THE ROLLERS WERE REDUCED TO $30 THE FOLLOWING WEEK, AND I WAS CHARGED $30 FOR SHIPPING!!!! NOT WORTH IT. ...THE ROLLERS WORK WELL, BUT FOR THIS MONEY YOU COULD PAY FOR HALF OF A GHD FLATIRON!!

Product Rating: 1 Unhappy
Reviewer: Bertha Martinez from Tucson Ariz.  Fri Apr 17 2009

I have been using curso steam system since it first came out and I loved it the caruso lasted me years and then it changed to no more salt which was okay that one lasted me a while,I think several months. Now in the past two years I have had to buy one almost every month. I wish I had saved all my receipts for all the caruso systems I have bought in the last two years. I just bought another one in March and here it is April and it already died. I am not doing anything different than before they just die. I work in a manufacturing company and I know when quantity is replacing quality. I wish you would go back to making a better product like before. Unsatisfied costumer
Bertha Martinez

Product Rating: 3 the old one works best, but.....
Reviewer: Karen from Texas  Fri Jan 23 2009

The same has happened to me when I bought a new one a couple years ago, it lasted for a few months, then I bought another that lasted maybe 8 months. Then I found a Vidal Sassoon Ionic Setter that is very similar to the Caruso but it lasts and lasts, so the Quality is great with the Vidal Sassoon type. I am so happy mine has lasted this long and is still going, but I'm going to buy a 2nd one because I don't ever want to do without a hair steamer. Maybe the one I've got will last forever, I don't know, but so far so good with the Vidal Sassoon!

Product Rating: 2 Disappointed
Reviewer: Patti   Tue Nov 11 2008

I have been using this product for over seven years, and loved the product until about 2 years ago. I agree with everyone that said that the newer product is lacking in quality and longevity. I purchased 3 over the past 1 1/2 years, and all 3 have stopped working in less than 6 months. This product is excellent on thin hair, when it works. Wish the manufacturer work improve this product.

Product Rating: 1 Me, too....no thanks, Caruso
Reviewer: Kathy Graham from Virginia  Mon Oct 27 2008

Same with me......two new units in six months, neither one lasted. The rollers are fine, the steam unit quits. Not worth the money. What happened here?? My first unit was great and lasted forever. Also, pinch open claw clips would work better than the cap type. I have both and the claw clips don't leave marks in your hair.

Product Rating: 4 Curling my son's hair
Reviewer: A satisfied Mom   Thu Oct 23 2008

My teenaged son & I have been at each other for years over his long, ratty hair. I finally made a deal with him : let me style it for a week and if you don't like it I'll shut up about it. I tried a couple of different methods before settling on the Caruso rollers. He likes the bounce and wave they gave him without looking too "done," I like the fact that it's out of his face and looks nice & styled. I also got him started wearing a headband after his hair's curled. The ease of the Caruso curlers means I can do his hair in the morning in 20 mins. Now I roll his hair almost every day, or put it up in a ponytail, and last week I got him a set of his own. The service from Folica was great -- thank you for a product that has saved my relationship with my son!

Product Rating: 5 Great when it works!
Reviewer: Claire DaRe from Minneapolis, MN  Thu Jun 12 2008

I have to agree with most everyone else. I wish there was a better steam product that didn't break down so easily/quickly. I LOVE the way it works with my very thick hair. The curls hold up btw washings and depending on the size of the curler and how long I leave it in, I can get a lot of different looks. I have been coloring my hair for over 40 years and I like that it does not damage it further. I would also to see the unit sold separately from the curlers. I could open a curler store - just want the unit. So--- it works GREAT when it works.

Product Rating: 5 The old Caruso setter
Reviewer: Lisa   Fri Jun 06 2008

I bought the first original Caruso setter back in 1991 and I still use it! It is pink and you have to put salt in it. I can believe it is held out this many years. I really have considered purchasing the travel one because the regular is too big for travel but the reviews about the newer models bother me. Either way, the Caruso set is the best for your hair. I get the results I want every time and the curls last!!!

Product Rating: 5 15 years later....
Reviewer: Heather from Michigan  Sat May 24 2008

When I was in high school I loved using the Caruso Hairsetter. Many years later having grown my hair long again I wanted to use them again...unfortunately my original hairsetter was MIA. I just purchased the travel set along with additional jumbo sized rollers to straighten my wavy shoulder length hair. I still love Caruso rollers. They leave your hair soft. They don't pull on your hair like other hairsetters do and the clips are easy to use and keep the roller in place. I'm so happy I've made this purchase.

Product Rating: 1 Don't waste your money
Reviewer: Bonnie from Van Nuys, CA  Mon May 05 2008

I have used this product in the past with satisfactory results, so I purchased a new setter on March 9, 2008, and it has already stopped working. I think the maker has stopped caring about the quality. Too bad.

Product Rating: 5 curls for David
Reviewer: stephanie   Sat Apr 05 2008

My son has long hair with highlights, David is 15. I always try helping him with his hair. After several conversations about curling his hair, he said yes. I heated up my caruso steam curlers and set his hair. When I took his curlers out he had the softest, prettiest curls. He couldn't believe how good his hair looked in curls. He is still getting up his confidence as where he goes in curls, but I usually end up setting his hair 2 to 3 times a week. He love the comments the girls give him. Wish more guys would try it.

Product Rating: 5 This is THE BEST
Reviewer: Joyce Lorraine from Rochester, New York  Thu Apr 03 2008

I have used these for YEARS infact I have even purchased an extra one so that if something does happen to my set I have a back up. The steam does not burn my hair like the regular hot rollers. and I have used it with Short Hair and with Long hair and I can not say enough about this product
My only wish is that I could purchase just the steamer without the rollers .

Product Rating: 5 Caruso Hairsetter
Reviewer: Grace from Savannah, Ga.  Mon Mar 10 2008

I have been using the Caruso steam hairsetter at least 15 years or more. I always keep an extra on hand for the times when the one I am using burns out. I used to try to use the "heat" curlers and 3 to 5 minutes after I took them out my hair looked as if I had not even bothered to roll it. I have very thick, very straight hair, in which perms do not take hold. But my Caruso steam hairsetter makes my hair look as if I either have natural curly hair or a great perm. People are always asking where I get my hair done and I tell them about the Caruso. I could not survive without them.

Product Rating: 5 Best on the market for quick set.
Reviewer: Anonymous from Asheville, North Carolina  Fri Mar 07 2008

I have used this product for years and find that it is the best and quickest way to quick-set your hair without any damage.

Product Rating: 5 SATISFIED user!!
Reviewer: SATISFIED from NORTH CAROLINA  Fri Dec 07 2007

I've had the Caruso curling product so long, I can't even begin to guess. Ordered the first one from Woman's Day or Family Circle for something like $60.00, and after a few years, it became available in stores. I was so afraid the old one would quit and leave me stranded that I bought another set, just to have "on hand" and yet years later, I've been throught several sets of replacement rollers and that first steamer is STILL WORKING! I need some more rollers and plan to place an order soon!

Product Rating: 5 Pleased in Kentucky
Reviewer: Kim from Kentucky  Tue Nov 13 2007

I've read some of these reviews, and Im glad I'm not one of those poor saps! I have used my hairsetter everyday and have had great results. I take care of the products I buy so maybe thats why mine has lasted.

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