Hey! This is just what I think, but a 1 inch will work just as good as a 2 inch. The 2 inch plates just cost more money! I think the 2 inch plates are mostly for people with really long hair because it would take them a shorter amount of time with bigger plates! So if I were you, I would just purchase the 1 inch. Hope I helped you out!

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call farouk at 1800 237 9175

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call Farouk at 1 800 237 9175

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I was able to fix this problem by going to an auto parts store and buying a high temperature silicone to re-affix the ceramic plate. Only cost me $6.00 - sure beats going out and buying a new Chi for $100.00!

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Try JB Wield glue from Lowes or Home Depot. It works.:)

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I suggest buying one I just bought mine a few weeks ago my friends have one and I loved it I am a cheap peep so I bought one and I love it

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Good question: I hope you havn't bought it by now. Please, do not buy it. When I straightened my hair with it for 45 min-1 hour, I got people telling me "Oh, you'd look so pretty if you straightened your hair" I think that says a lot. WAaaaaay overhyped. They pay people to say good things.

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It gets up to 400 degrees and the tighter you squeeze it while straightening the hotter it will get.

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call Farouk at 1-800-237-9175

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i guess i didn't have the luck your stylist had, mine broke within the year

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mine worked for about two years. if it breaks within a year you can send it in & they is a warrenty on it. i just recently bought another one. it works wonders on my friends&my hair. i defiantly think you should get it. its the number one hair straightener.

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I would not recommend trying to fix it yourself. If your iron is less than 1 year old, there is one year warranty

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You will have to return the item to the store/company where it was purchased from. We do recommend that you check against your credit card statement if you purchased it with a credit card to find out the contact information for the company/store where you bought your iron

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have been searching for them... no luck yet.

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I took my CHI to France with me, along with a voltage converter that i bought so I could use it. All my appliances i used with the voltage converter worked, expcept for the CHI. I could never get it to work...it was extremely frustrating

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I went to europe. this straitner does work with a voltage adapter. However, the straitner seems to get even hotter there. good luck

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I took mine to italy it worked a few days with a converter and then i heard a pop or something like I blew the fuse..thought it was broken. When I came back to the U.S. it worked again!!!

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I've just come back from a trip to europe and i brought with me a voltage converter and an adaptor, hoping to use my CHI flat iron. I have the original one. As soon as i plugged it in the red light came on without me turning the on button and then i started smelling a burning sort of smell coming from it. THEN i saw smoke coming out of the black handles on my straightener and the handles were to hot to hold on to so immidiately i unplugged it, thinking if i didn't i would have blown the whole room up! Now i'm back in the U.S. and tried using my straightener, unfortunately mine now does the same thing here as it did in Europe!!!!! SO FOR PEOPLE BUYING THIS FLAT IRON-- IT WORKS BEAUTIFULLY BUT DON'T TAKE IT TO EUROPE!!!!! Any advice on what you thinking happened to it???? Please reply back to this comment if you know what's happened or if I can get it fixed!

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