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Broken Chi
Does anyone know where to send them back to? Mine isnt heating anymore like it used to. If anyone knows could you please post it on here? Thanks!
Question posted by Whitney Mon May 14 2007

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Reply by customer service
20 of 21 people found this answer helpful

CHI Warranty Support & Contact 1-800-237-9175 info@farouk.com Address: Farouk Systems Group 250 Pennbright Houston, Texas 77090

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Reply by Jessica
0 of 0 people found this answer helpful

My pink CHI straightener just broke yesterday. If you still have your packet of info. that came with your straightener than read it will tell you to send it to repair center: SALON ART PMB#534, 4320 196th St. SW #B LYNNWOOD. WA 98036 or call 206-335-2244 www.salonart.biz Hope this helps you. I took mine in the store yesterday and the lady told me there was nothing she could do for me because I had it for over 1 month. She said I need to send it in and get it fixed for like another $30. Post something if it works out.

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Broken Flat Iron
i have 2 broken flat irons...short in cord. How can I get them repaired? I don't want to just throw them away.
Question posted by Julie Mon Apr 30 2007

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broken chi
The metal part on my chi can un glued what kind of glue could I use to glue it back.
Question posted by Priscilla Thu Apr 19 2007

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Chi vs Sedu
I have medium thin hair and a little wavy, i am contemplating wether to get the chi or sedu both are great, but ive also heard many bad things of the chi, with plates falling of and cord/elctrical problems.Anyone have any ideas or suggestions on which to get??? Help!!!
Question posted by Elaine Sat Apr 07 2007

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Reply by Ella
0 of 0 people found this answer helpful

sedu, i think. it seems best, and a hairdresser told me chi just doesn't compare. but if your hair is on the thin side there won't be that much difference, so depends if your willing to spend the extra miney or not.

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Reply by Allie
1 of 1 people found this answer helpful

the chi definately does have a lot of electrical problems, but it really does do a great job. i'm on my second one within two years.. the chord gets loose and the light flashes on and off, so when you are straightening your hair, it starts to cool down and makes it frizzy b/c there is no heat on. compared to the coriolis, the chi is better hands down. I'm trying to decide between the sedu, chi, and solano. my sister has the solano and loves it, so i might get that. still unsure tho. good luck with picking the right one.

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Reply by Jess
0 of 0 people found this answer helpful

I've never used the Sedu, but I own the Chi and I am very disappointed as I have owned it less than 2 years and the cord is shorting out so there is $125 down the drain. I think it's a shame to spend so much on a cosmetic product that isn't even going to last. I've had conair ones last longer than this one.

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How to tighten or unscrew the hinge of the Chi Flat Iron
YES, I HAVE 4 CHI FLAT IRONS THAT DO NOT WORK. IT IS ELECTRICAL, AND NO I DID NOT WRAP THE CORD. PLEASE LET ME KNOW IF ANYONE CAN UNSCREW THE HINGE AREA. I SENT THEM BACK AND THEY RETURNED THEM, I WAS SO FAITHFUL - AND THEY COULD CARE LESS.
Question posted by KAREN Thu Mar 29 2007

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Reply by ron williams
9 of 10 people found this answer helpful

Take a very small screw driver and pop the cover off the henge area.( It looks like a button) under the button cover it looks like 2 screws, take 2 screw driver and unscrew them. One is a screw the other is a pin. Take a set of tweser and pull the pin out. I just pulled my daughter apart, to fix the power cord, looking for a place to buy spare parts, or broken one's

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Does it come with a GFI plug?
Hi. I've seen the original models have just the plug. I want to know if this particular iron Item No. A8526 and Model GF1001 has the GFI plug (the red and yellow test/reset buttons on the plug).Thank you
Question posted by Janay Thu Mar 01 2007

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Reply by customer service
15 of 17 people found this answer helpful

Recently made CHI iron GF1001 (after Sept 2006) no longer comes with the GFI.

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Reply by susan
0 of 0 people found this answer helpful

yes - i purchased one with the GFI plug. The one with the regular plug is better.

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Reply by Janet
3 of 3 people found this answer helpful

you can purchase a new chi cord for your flat iron at www.salonmagik.com for 15$. I just got two new ones. I bought 3 chi's 16 months ago and two or the cords went bad. But back in business now.

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